FAQ
Frequently asked questions
Are you a bank or a lender?
No. MS Cred Financial Solutions is a financial services assistance company. We help you explore products and apply; banks and lenders decide on approval, rates and terms.
Who approves my application?
The respective bank, NBFC or card issuer. They run their own verification and credit checks and make the final decision.
Is approval guaranteed?
No. Submitting an enquiry or application does not guarantee approval or disbursement. It depends on the lender's eligibility criteria and policies.
Why do you ask for my PAN and date of birth?
Banks use these to check your eligibility and any existing offers. We store them securely and share them only with the partner banks/NBFCs we approach for your application and with the service providers listed in our Privacy Policy.
Will checking eligibility affect my credit score?
Submitting an eligibility form lets our partner lenders check your credit record, which may show as an enquiry on your credit report. If you would rather talk first, request a call back or WhatsApp us instead.
What documents will I need?
It depends on the product and the lender. Our team will tell you exactly what is needed after the initial review. We never ask you to upload documents on this website.
How soon will you contact me?
Our team usually calls back within one working day.
How can I withdraw my consent or delete my details?
Email mrpatni@mscredfinancialsolutions.com or message us on WhatsApp at +91 70412 29302. We will stop contacting you and delete your details from our records, including backups and alert emails, unless the law requires us to keep them. If we have already shared your details with a bank or lender, it holds them under its own policy, so please contact the lender too.
Do you charge any fee?
We do not charge customers any fee
Still have a question? Ask us on WhatsApp.